For further information please contact:

Anne Thompson
Domestic Care Manager

Tel: 01933 315555

Before any service is offered we will carry out an assessment which is free of charge to enable us to ensure that the right carer is placed with the client. All our carers are employed by us, are fully trained and regularly monitored.

Coping with everyday tasks can sometimes be difficult after a stay in hospital. Serve aims to provide practical help, support and advice. 

Hospital Aftercare

This service is available to older people who have been discharged from hospital.

We understand that coping with everyday tasks can be difficult when you have been in hospital. It is even worse if you are living alone or have no one to take care of you.

Hospital aftercare can be essential to enable a discharged patient time to re-adjust and become independent once more. We can provide transport if you need to go shopping or if you have a medical appointment. We can also help you with advice on benefits and entitlements.

Our carers hold a food hygiene certificate and are available to prepare a hot cooked lunch or light snack.

With you permission we will ensure that appropriate contact is made with other relevant community services, for example your GP.  

Carers Relief

If you know that you are going into hospital or about to be discharged, then contact us.  We will endeavour to visit you within 48 hours, either in hospital or at home, to discuss what help you might need.

We can offer a sitting service for your loved ones to give you a break on a regular basis or as a one-off. We can provide a caring companion who can chat, read, listen or make a cup of tea.

If you are going a holiday we can arrange a regular monitoring service to give you peace of mind.

Personal care is not provided but we can signpost you to a recommended agency or organise it on your behalf.

Because Serve is a registered charity and these services are not directly funded, a charge has to be made to offset our expenses.

Services

We can offer a whole range of support services to help you cope. This can be in the form of practical help and advice with the aim of helping you to re-adjust and become independent again.

• We can assess your home to see if you are able to get up and down stairs or in and out of the bath.
• We can carry out minor works to install grab rails and other aids.
• We can arrange for you to hire a whole range of mobility equipment like wheelchairs, zimmers and commodes.
• We can arrange to take you shopping or to the chemist or to go and do it for you.
• We can arrange transport to the Doctors or to hospital for check ups.
• We can come and visit you at home and help with form filling and benefits advice.
• We can help with domestic chores and preparing a meal.
• We can offer you companionship and friendship in one of our Day Care Centres where you will be able to have a meal and help with bathing.

There are a range of nominal charges for the various services. Initial assessments and advice are provided free of charge.

Eligibility

• Available to residents within the East Northants District.
• Ideal for people who have just left hospital.
• Currently in care at home.
• Lonely and in need of assistance.